Letter from an authority

Got a letter and not sure what they want? We explain it in a minute

Take a photo of a letter in German, Polish, Czech, or another language — BESSMERA explains in Ukrainian or English what it is, who sent it, the deadline, and how serious it is.

Check my letter for free

Your first letter is free. Only an email is needed, no card.

An explanation in a minute
We do not keep the file
No card for the first letter

Example: a Jobcenter letter

What it is: An invitation to a personal Jobcenter appointment about work
Deadline: Attend on 15 October at 09:30
How serious: Missing it without good reason can reduce Bürgergeld by 10%
What to bring: Residence permit (Aufenthaltstitel), CV, proof of the language course

An example with sample data to show the format. Your result depends on your letter.

User reviews

What people using BESSMERA say

We publish only reviews from registered users who allowed public display. Reviews are moderated; we do not edit the text. These are early users who tested BESSMERA with free access.

★★★★★

“Завантажила лист від державної установи, який не до кінця розуміла. BESSMERA допомогла пояснити простими словами, що від мене хочуть і які наступні кроки. Для людини, яка тільки переїхала в іншу країну, така підтримка реально знімає багато стресу”

Олена · Швеція

★★★★★

“Потрібно було розібратися, чи можна змінити країну тимчасового захисту і переїхати до Іспанії. Я знайшла багато суперечливої інформації, а тут мені пояснили різницю між варіантами та на що звернути увагу саме у моєму випадку. АІ не допомогли як ваши консультанти Дяк)”

Anna · Іспанія

★★★★★

“Після переїзду до Польщі було багато питань щодо PESEL UKR, виплат і подальшого легального перебування. У BESSMERA допомогли розібратися саме в моїй ситуації та склали зрозумілий план дій. Зекономив багато часу на пошуку інформації по різних сайтах. Дякую ви топчик”

Антон · Словчина

Who is behind BESSMERA

A Ukrainian service for Ukrainians abroad

We built BESSMERA because Ukrainians abroad have to deal with letters, deadlines and offices in a foreign language on their own. We want it to be clear what to do today.

Route rules come with an official source and a last-checked date
We do not pose as a government body or a lawyer and do not promise outcomes
We refund if paid access did not activate
People on our team reply in Telegram daily 09:00–18:00 Kyiv time

Seller: ФОП БЕССМЕРТНА ОКСАНА ПИЛИПІВНА, Ukraine · Terms and seller details

How it works

1
Photograph the letter
A photo or PDF of every page. A phone photo is fine.
2
Get the explanation
What it is, who sent it, the deadline and the risk.
3
Act on time
Navigator adds what to do, what to prepare, a ready reply, and the deadline in your plan.

What is free and what is in a plan

Free

€0

• Your first letter: what it is, who sent it, deadline, risk

Navigator

€9.90 · 30 days

• Full letter checks: what to do, what to prepare, a ready reply
• A personal route in your country
• No auto-renewal

Navigator Plus

€19.90 · 30 days

• Everything in Navigator
• Help from a person on the BESSMERA team
• Support in Telegram, daily 09:00–18:00 Kyiv time

Countries: Germany, Poland, Czechia, Slovakia, Hungary, Sweden, Spain, Romania, Italy, Austria, the Netherlands, Moldova.

Questions

Is it safe to upload a letter?

The file is sent to the model only for this check and is not stored by BESSMERA. Your account keeps only the text result, which you can delete.

Is this legal advice?

No. BESSMERA explains the letter and next steps. Decisions, refusals and appeals are flagged for review by a specialist.

Which languages are supported?

Any EU authority language: German, Polish, Czech, Swedish, Spanish and others.

What if the deadline is tomorrow?

Contact the sending authority today. With Navigator Plus you can write to a person on our team right away.

Do not put the letter aside — a missed deadline can stop payments

Check my letter for free

Telegram @Bessmerasupport

BESSMERA is a private information service, not a government body or a lawyer.